English for Common Interactions in the Workplace: Basic Level

The Coursera course “English for Common Interactions in the Workplace: Basic Level” is designed for non-native English speakers who want to improve their English communication skills in a professional setting. This course focuses on everyday language used in the workplace, making phone calls, preparing for meetings, and post-meeting etiquette.

Course Curriculum

The course is divided into five modules, covering different aspects of workplace communication:

Module 1: Welcome to English for Common Interactions in the Workplace – Introduction to the course and an overview of what to expect throughout the learning experience.
Module 2: Everyday Language on the Job – A comprehensive look at common phrases and expressions used in the workplace, including greetings, small talk, and professional interactions.
Module 3: Making Phone Calls – Techniques and tips for making effective phone calls in a professional setting, including taking messages, handling difficult calls, and using appropriate language.
Module 4: Preparing for Meetings – Guidance on preparing for meetings, including setting an agenda, inviting participants, and using appropriate language during the meeting.
Module 5: Post-Meeting Etiquette – Best practices for post-meeting etiquette, including sending follow-up emails, summarizing key points, and expressing gratitude to participants.

Benefits of the Course

By completing this course, you will be able to:

– Improve your English communication skills in a professional setting.
– Learn the everyday language used in the workplace.
– Gain insights into making phone calls, preparing for meetings, and post-meeting etiquette.

How to Enroll

To enroll in the course, visit the Coursera website and search for “English for Common Interactions in the Workplace: Basic Level.” You can choose to audit the course for free or pay for the full course experience, which includes graded assignments and a shareable certificate upon completion.

The “English for Common Interactions in the Workplace: Basic Level” course on Coursera is an excellent opportunity for non-native English speakers to improve their communication skills in a professional setting. By completing this course, you will gain essential knowledge and skills that can help you succeed in the workplace. Enroll today and start enhancing your workplace communication skills!


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