Call Center
Conflict Resolution for Call Center Leaders, How to approach difficult conversations that lead to Conflict Resolution.
Course Description
This Course is intent to be the second level of a ...
Contact Center Manager Professional Certification, Certified Sales & Service Contact Center Manager (SSCCM) Certification Assessment by MTF Institute
Course Description
Welcome to Certified ...
Certified Sales & Service Contact Center Manager (SSCCM), Certified Sales & Service Contact Center Manager (SSCCM) Certification Assessment by MTF Institute.
Cousre Description
Welcome ...
Call Recording and Screen Recording Compliance Fundamentals, Learn the fundamental concepts for Call Recording and Screen Recording by standards and laws.
The definition of call recording ...
Call Center Training: Getting Started with BPO Job, Call Center Training to Get a Job.
Customer service is the support you offer your customers, both before and after they buy and use your ...