Write Better Email: Technics for Clever Communication
Write Better Email: Technics for Clever Communication, How to improve your email writing skills to save time & optimize your business communication.
Course Description
For most of us, email is the most common form of business communication so it’s important to get it right. Although emails usually aren’t as formal as letters, they still need to be professional to present a good image of you and your company.
Once the career fair is over, you’ll probably walk out with more business cards than you can count. Whether you get asked to do an interview the next day or not, it is always a good idea to follow up with the companies you were interested in. Doing so will allow you to make connections for future opportunities! Here are some tips and tricks for writing a successful and meaningful professional email.
We will highlight through this training below topics :
I – THE PRINCIPLES FOR WRITING AN EFFICIENT EMAIL
A. Types of emails
B. The basics of writing the perfect subject line for your email
C. Manage the structure of your emails
D. How to associate actions in emails (using The “3Ws” stand for: Who, What, and When.)
E. Good practice for making your emails scannable
II – SOME TECHNIQUES TO MAKE YOUR EMAILS CREDIBLE
A. Respond to urgent emails immediately
B. Use “logical connectors”:
C. Present options instead of open-ended questions
D. Automate the sending of repetitive emails
E. Show screenshot instead of expressing in words
F. Write the perfect out-of-office auto-reply (OOO)
III – THE TOOLS LEADING TO PERFECTION
A. How to properly designate recipients
B. Learn how to add a signature to your emails
C. How to correctly use the “Reply to all” option
D. Best practices for sending attachments
E. Scheduling Meetings Using Outlook
F. Create e-mail management rules