The Manager’s Toolkit: A Practical Guide to Managing People at Work

The Manager’s Toolkit: A Practical Guide to Managing People at Work.

Course Description

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first-time manager in a shop or a middle manager in an office environment; the same skills apply to every workplace. In the course, you will engage with some HR theories and then see how they translate into everyday working life.

At the end of the course, we hope you will be better equipped to choose a suitable employee, motivate and appraise your team, manage conflict in the workplace, and lead and make decisions on a day-to-day basis.

Offered by:

University of London

The University of London is a federal University that includes 17 world-leading Colleges. With extensive experience in distance learning since 1858, the University of London has enriched the lives of thousands of students, delivering high-quality degrees across the globe. Today, the University of London is a global leader in flexible study, offering degree programs to over 45,000 students in over 190 countries, and delivering world-leading research across the world. To find out more about the University of London, visit www.london.ac.uk

Birkbeck, University of London

Birkbeck is a world-class research and teaching institution, a vibrant center of academic excellence, and London’s only specialist provider of evening higher education – which means students can balance studying with work, family, and other commitments.

Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern, or volunteer during the day, making them better placed to get ahead in a competitive job market.